Evaluation Form

We would like to take this opportunity to "Thank You" for moving with Schroeder Moving Systems/United Van Lines. We hope that your moving experience was satisfactory. It would be greatly appreciated if you would take a minute to complete this survey in order that we can be certain that our customers are provided consistent quality service.

~ Jim Schroeder & John Schroeder


Which Office Moved You:
Customer Name: *
Order Number: *
Address: *
City: *
State: *
Zip: *
Phone Number:
E-mail Address: *

 


5=Excellent, 4=Very Satisfied, 3=Average
2=Needs Improvement, 1=Dissatisfied, NA=Not Applicable

How would you rate the following:

SALES CONSULTANT:
Was your in-home sales consultant thorough?
Was the estimating process handled professionally?
Overall rating of the in-home sales consultant.

CUSTOMER SERVICE COORDINATOR:
Was the communication clear on answering all of your questions and concerns?
Were you informed clearly on all aspects of moving with our company?
Were your questions answered in a timely manner?
Did you feel that your personal concerns were a concern of ours?

PACKERS:
Were our professional packers courteous?
Were our professional packers careful in handling your household goods?
Did our professional packers show a concern with your personal goods?
Did our professional packers assist you in a timely manner in packing your goods?

DRIVER:
Was the driver courteous?
Was the driver helpful in answering any of your questions?
Was the loading of your household goods done in a timely manner?
Was there consideration shown in handling your household goods when loaded?


Briefly explain what you liked or did not like in the way
that your move process was handled?


*Denotes required fields.


About Us | Our Services | Moving Tools | Online Shipment Tracking

Plan Your Move | Interactive Forms | Contact Us

©1998 Schroeder Moving Systems, Inc.
Schroeder is an authorized agent for United Van Lines

I.C.C. No. MC-67234 US DOT #077949








Appleton, WI
2720 East Winslow Ave.
(920) 739-5533
(800) 242-3577


Milwaukee, WI

15700 West Lincoln Ave.
(262) 784-1717
(800) 950-1717